GRAPHIC DESIGN FOR PRINT AND WEB
Institute of Art, Design and TechnologyAssociates in Graphic Design for Print and Web
2006 2007CAYMAN ISLANDS
UNIVERSITY COLLEGE OF THE CAYMAN ISLANDSI completed my A+, Net+, Serv+, and Windows XP exams making me a certified MDST.
2003 2005CAYMAN ISLANDS
UNIVERSITY COLLEGE OF THE CAYMAN ISLANDSComputer Technician Certificate Program
2015 CURRENTGRAND CAYMAN, CAYMAN ISLANDS
WEB DEVELOPMENT / CRM SERVICES
RONCO METRICSRonco Cayman Communications Limited (Ronco) is an outsource provider in the Cayman Islands providing a wide range of services. During my time at Ronco, I had a dual role of both IT technician and developer. On the IT side, I managed staged migrations, implementations and continued support for Azure, Dynamics CRM, Exchange Online, Office365, SharePoint and other hosted services. On the development side, I have created multi-purpose websites for multiple corporate clients ranging from ecommerce enable storefronts with integrated point of sales systems, intranet portals and customized solutions for Dynamics CRM.
2012 2015WALNUT, CALIFORNIA
IT SUPPORT / WEB DEVELOPMENT / WHOLE GARMENT PROGRAMMER
AVATAR USA / LOUTRICOTTToresa Lou is an entrepreneur and the owner of multiple companies in Walnut, California. When I first joined the company, I ran the support desk and RMA department for the gaming computer company Avatar USA. We received on average 80+ support tickets and 20+ phone calls a day dealing with product variations of desktops, laptops, tablets and peripherals. When Avatar USA branched into e-commerce sales, I became responsible for helping give the businesses a web presence. A Magento platform was designed and implemented giving 200k in sales through the platform in the first year. Finally, when the whole garment company LOU TRICOTT was formed I began a dual role of whole garment programming and web development. I oversaw multiple Shima Seiki machines and the manufacturing of Oscar de la Renta and La Roe garments.
2010 2006GRAND CAYMAN, CAYMAN ISLANDS
SALES / IT SUPPORT / POS SUPPORT / WEB DEVELOPMENT
CAYMAN TECHNICAL SERVICESCayman Technical Services was a startup outsource provider which provided on-hand desktop support, server deployments, point of sales implementations and design services for both print and web. During this time our team was responsible for for a wide range of clients such as Piccolos, Elite, Center Spot, Sagicor General, Attic, Obar and Next Level.
2003 2007GRAND CAYMAN, CAYMAN ISLANDS
UNIVERSITY COLLEGE OF THE CAYMAN ISLANDSI worked at the University College of the Cayman Islands while attending night classes under the direction of Greg Fielder. I provided windows related diagnostics, hardware support and basic printer maintenance.